This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Two-step authentication

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 24 دیکھیں
  • آخری جواب بذریعہ babu_92

more options

Hi , I have a problem with Two-step authentication of Firefox Account, first i wanted tu use Microsoft Authenticator as i use it on other accounts when i scan QR-code it adds account in app but on next step when i must enter 6 digital code it shows me this error: "incorrect two-step authentication code". i can not understand what is the problem . after that I Choose Google Authenticator but it appears same problem...Can you help me with it?

Hi , I have a problem with Two-step authentication of Firefox Account, first i wanted tu use Microsoft Authenticator as i use it on other accounts when i scan QR-code it adds account in app but on next step when i must enter 6 digital code it shows me this error: "incorrect two-step authentication code". i can not understand what is the problem . after that I Choose Google Authenticator but it appears same problem...Can you help me with it?

تمام جوابات (3)

more options

https://accounts.firefox.com/settings:

in this option there is no enable button of the Two-step authentication.  it is just add button(you can see it down below in  screenshots ) I see that solution is maybe to Synch.time but I can not see this option in my app microsoft authenticator.... as i say i just scan QR-code add acount to my app and than when i enter 6 digital code its say "incorrect two-step authentication code" and that is... on next step  i can'tenter....

babu_92 کی جانب سے میں ترمیمکی گئ

more options

https://accounts.firefox.com/settings


in this option there is no enable button of the Two-step authentication.  it is just add button(you can see it down below in  screenshots ) I see that solution is maybe to Synch.time but I can not see this option in my app microsoft authenticator.... as i say i just scan QR-code add acount to my app and than when i enter 6 digital code its say "incorrect two-step authentication code" and that is... on next step  i can'tenter....

babu_92 کی جانب سے میں ترمیمکی گئ

more options

I see that others have same problems as me... all advises that i read I did but not hepled I synchronized time both my pc and android but same problem....on other accounts it works fine can anyone help me with it ?