This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Thunderbird marks new mail as read immediately upon download for one account but not another

  • 6 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 19 دیکھیں
  • آخری جواب بذریعہ Lighthope

more options

I have two e-mail accounts.

When I download e-mail to one account, all the new e-mail is immediately marked as read as soon as it finishes downloading. Doesn't wait for me to click on it. Just all marked read.

For my other account, this doesn't happen. Mail is kept as unread until I actually read it.

Can't figure out how to fix this. Thoughts?

I have two e-mail accounts. When I download e-mail to one account, all the new e-mail is immediately marked as read as soon as it finishes downloading. Doesn't wait for me to click on it. Just all marked read. For my other account, this doesn't happen. Mail is kept as unread until I actually read it. Can't figure out how to fix this. Thoughts?

تمام جوابات (6)

more options

Are they both POP accounts? What is your setting in Tools>preferences>general?

more options

david said

Are they both POP accounts? What is your setting in Tools>preferences>general?

Yes, they are both POP accounts.

Setting is set for Mark as read immediately on display.

But I am not even displaying it.

I can download 50 messages. I seem them all being listed as downloaded in the window pane. All in bold face because they are unread.

As soon as all 50 are finished downloading, instantly they are marked as read. I don't have to do anything.

This does not happen on the other account.

more options

Do you access the account on another device, such as a phone? Do you have Bitdefender, and if so, is the BD anti-spam option enabled for this account but not the other?

more options

sfhowes said

Do you access the account on another device, such as a phone? Do you have Bitdefender, and if so, is the BD anti-spam option enabled for this account but not the other?

I do not.

more options

I have come across someone else with a similar problem, actually a couple of people. In their case, they had previously set up one of their mail accounts in another email client. One had used 'Mail' and another has used 'Outlook'. That other email client was still working in the background - they did not know it was still working and accessing server. But, it was found to be the culprit. They removed the mail account from that email client and closed it.

Have you ever set up that particular email address using another email client?

more options

Toad-Hall said

Have you ever set up that particular email address using another email client?

I have not. I have only ever used Thunderbird.