This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Can recent Firefox update cause "Windows Explorer has stopped" fault?

  • 1 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Rapha-L Pherdiux

more options

OS = Windows 7 Pro. Web-browser = Firefox. Both worked very well for many years on desktop PC and laptop. Recently desktop PC repeatedly reported "Windows Explorer has stopped" whenever Firefox was started. Today I updated Firefox on my laptop after several weeks of non-use. "Windows Explorer has stopped" appeared immediately Firefox started - error never seen before on the laptop. Could the most recent update to Firefox be the cause of this fault?

OS = Windows 7 Pro. Web-browser = Firefox. Both worked very well for many years on desktop PC and laptop. Recently desktop PC repeatedly reported "Windows Explorer has stopped" whenever Firefox was started. Today I updated Firefox on my laptop after several weeks of non-use. "Windows Explorer has stopped" appeared immediately Firefox started - error never seen before on the laptop. Could the most recent update to Firefox be the cause of this fault?

تمام جوابات (1)

more options

If this happen at same sites, then try others, @ jgilmour1. Also restart the laptop. Update if possible. Use Private mode for Firefox to visit this site. Close many and not needed programs running in backgrond with Taskmanager. Try to use Safe mode for Firefox Make a new profile for Firefox. Backup your Firefox and perform a fresh install. Last version: https://www.mozilla.org/en-US/firefox/new/ Use Safe Boot for Windows. Make a new local Windows user account and try again.

Have laptop and PC different hardware?