This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Pinterest not working?

  • 4 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 7 دیکھیں
  • آخری جواب بذریعہ jonzn4SUSE

more options

I just started using Firefox today and I'm migrating everything from google. I've found that Pinterest seems to be entirely broken? I'm using quite a few plug-ins recommended to me, I'm not sure if one of them is the root of all this or what, but when I try to use Pinterest, I can't scroll on the explore page, or save new pins, or see anything on my account (it's just blank) or do anything that Pinterest exists for. Help

I attached some screenshots. On the explore page it won't load any further when I scroll. The second screenshot is my account and how it never loads and stays blank. Third is what happens if I click on an image in explore (no more load, can't save the image to a board, can't do anything). I also added a screenshot of every extension I have for reference, in case it turns out it's one of the extensions causing this?

Thanks for your time :(

I just started using Firefox today and I'm migrating everything from google. I've found that Pinterest seems to be entirely broken? I'm using quite a few plug-ins recommended to me, I'm not sure if one of them is the root of all this or what, but when I try to use Pinterest, I can't scroll on the explore page, or save new pins, or see anything on my account (it's just blank) or do anything that Pinterest exists for. Help I attached some screenshots. On the explore page it won't load any further when I scroll. The second screenshot is my account and how it never loads and stays blank. Third is what happens if I click on an image in explore (no more load, can't save the image to a board, can't do anything). I also added a screenshot of every extension I have for reference, in case it turns out it's one of the extensions causing this? Thanks for your time :(
منسلک شدہ اسکرین شاٹٹس

تمام جوابات (4)

more options
more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

more options

jason.jadawks said

Ah, I do not

Glad to hear. A full browser screenshot would be helpful for use. You will need to determine which of the many add-ons is the problem. Disable them all and then bring them back one by one.