Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Loading private key after new Thunderbird installation is not posssible

  • 1 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Matt

more options

I had a crash in Kubuntu 22.04 with Thunderbird (up to date 115, German language). I set a Master password for Thunderbird. I installed then Kubuntu and Thunderbird again and Thunderbird without Master Password. I have a backup of the private email key (*-secret.asc exported from Thunderbird!), but it is not possible to import the private key. All I get is „Failure File can not be imported“. What is the problem and how to solve it? I did new installations (without master password) before and it worked. It’s a really big big problem for the email system if the (Backup) keys can not be imported after crashes or new installation of the system.

I had a crash in Kubuntu 22.04 with Thunderbird (up to date 115, German language). I set a Master password for Thunderbird. I installed then Kubuntu and Thunderbird again and Thunderbird without Master Password. I have a backup of the private email key (*-secret.asc exported from Thunderbird!), but it is not possible to import the private key. All I get is „Failure File can not be imported“. What is the problem and how to solve it? I did new installations (without master password) before and it worked. It’s a really big big problem for the email system if the (Backup) keys can not be imported after crashes or new installation of the system.

Wayne Mery کی جانب سے میں ترمیمکی گئ

تمام جوابات (1)

more options

perhaps ask in the encryption list. https://thunderbird.topicbox.com/groups/e2ee