This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Constantly having to enter passwords

  • 2 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • 3 دیکھیں
  • آخری جواب بذریعہ BarryS

more options

Hello. Through sfhowes' generous advice, my Thunderbird is now connecting to my hotmail/outlook accounts. However, something strange is happening. When I launch Thunderbird, I get the password prompt that I show in the images. The message seems to be coming from Microsoft. This happens for every account I have in Thunderbird. It's rather a nuisance. Then, after I enter the password, the pane disappears but I get the error/warning message from Thunderbird (I suppose) that I show in the second image. Does anyone, please, know what's going on and how I could fix it? Thanks, Barry.

Hello. Through sfhowes' generous advice, my Thunderbird is now connecting to my hotmail/outlook accounts. However, something strange is happening. When I launch Thunderbird, I get the password prompt that I show in the images. The message seems to be coming from Microsoft. This happens for every account I have in Thunderbird. It's rather a nuisance. Then, after I enter the password, the pane disappears but I get the error/warning message from Thunderbird (I suppose) that I show in the second image. Does anyone, please, know what's going on and how I could fix it? Thanks, Barry.
منسلک شدہ اسکرین شاٹٹس

تمام جوابات (2)

more options

Entering that password should bring up another page requesting various permissions for Thunderbird. It is a flow of pages, not a single password page. The failure to connect can occasionally appear before the flow is complete, but still complete it.

Note that Microsoft only allows a limited time to actually respond as well, so if you leave the page hang there for 5 minutes it will abort because it has timed out.

مددگار؟

more options

Hello Matt, First, thank you sincerely for taking the time to share your expertise. Yes, the first time this happened, there were messages about permissions for Thunderbird, to which I responded positively. However, the reason for my confusion is that the password requests from MS have continued, despite the permissions. [This, without further permissions requests.] Do you have any thoughts on this, please? Many thanks again, Barry.

مددگار؟

ایک سوال پوچھیں

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.