This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Severe performance/responsiveness decrease quicksearch 128.1.0esr (64-Bit) Nebula WIndows

  • 2 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • آخری جواب بذریعہ Wayne Mery

Jakob B.
Jakob B.
more options

Dear Thunderbird team and community,

long term user here, thanks a lot for your awesome software, absolute essential live-saver.

A few days ago, I did the update to 128.1.0esr (64-Bit) from 115 on win11. Very smooth transition, no issues with my 4 accounts, calendars etc. Great experience.

However, since the update, QuickSearch Ctrl-Shift-K filter that did instanteaneous filters on my 25k mailfolders came to griniding halt.

What happend: - Type a search term with filters on 'subject', 'from' 'to'activate freezes the app for many wall-clock seconds (5-10). Switching to another app and switching back gives me a Windows (Thunderbird not Responsive) in the title bar of the main window during that time.

What I expected: - almost instantaneus filter without noticable lag

What I tried: - deactivate, then uninstall expression search addon incompatible with 128 - restart in Troubleshoot mode with all addons disabled - reboot OS (Win11) several times - searched forums and stackoverflow for similar issues using different search term approaches and combinations

Thank you very much for any pointers how i could resolve the issue. Thanks again for your awesome product!

Jakob

My system (sorry, German) 


 Allgemeine Informationen

   Name: Thunderbird
   Version: 128.1.0esr
   Build-ID: 20240730200333
   Distributions-ID:

   Update-Kanal: esr
   User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.1.0
   Betriebssystem: Windows_NT 10.0 22631
   Betriebssystem-Theme:

   Starter-Prozess: Aktiviert
   Fenster mit mehreren Prozessen: 0/0
   Fission-Fenster: 0/0
             Standardmäßig aktiviert
   Externe Prozesse: 3
   Unternehmensrichtlinien: Inaktiv
   Google-Location-Service-Schlüssel: Fehlt
   Google-Safebrowsing-Schlüssel: Fehlt
   Mozilla-Location-Service-Schlüssel: Fehlt
   Abgesicherter Modus: true
   Speichergröße (RAM): 63,2 GB
   Speicherplatz verfügbar: 304 GB

 E-Mail- und Newsgruppen-Konten
   account1:
     INCOMING: account1, , (imap) 
     
   account2:
     INCOMING: account2, , (none) Local Folders, 0, 3

   account3:
     

   account4:
     
   account7:
     
 Bibliotheken

     Bibliothek
     Status
     Minimal vorausgesetzte Version
     Verwendete Version
     Pfad

       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.128.1.0esr.botan
       C:\Program Files\Mozilla Thunderbird\rnp.dll
Dear Thunderbird team and community, long term user here, thanks a lot for your awesome software, absolute essential live-saver. A few days ago, I did the update to 128.1.0esr (64-Bit) from 115 on win11. Very smooth transition, no issues with my 4 accounts, calendars etc. Great experience. However, since the update, QuickSearch Ctrl-Shift-K filter that did instanteaneous filters on my 25k mailfolders came to griniding halt. What happend: - Type a search term with filters on 'subject', 'from' 'to'activate freezes the app for many wall-clock seconds (5-10). Switching to another app and switching back gives me a Windows (Thunderbird not Responsive) in the title bar of the main window during that time. What I expected: - almost instantaneus filter without noticable lag What I tried: - deactivate, then uninstall expression search addon incompatible with 128 - restart in Troubleshoot mode with all addons disabled - reboot OS (Win11) several times - searched forums and stackoverflow for similar issues using different search term approaches and combinations Thank you very much for any pointers how i could resolve the issue. Thanks again for your awesome product! Jakob My system (sorry, German) Allgemeine Informationen Name: Thunderbird Version: 128.1.0esr Build-ID: 20240730200333 Distributions-ID: Update-Kanal: esr User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:128.0) Gecko/20100101 Thunderbird/128.1.0 Betriebssystem: Windows_NT 10.0 22631 Betriebssystem-Theme: Starter-Prozess: Aktiviert Fenster mit mehreren Prozessen: 0/0 Fission-Fenster: 0/0 Standardmäßig aktiviert Externe Prozesse: 3 Unternehmensrichtlinien: Inaktiv Google-Location-Service-Schlüssel: Fehlt Google-Safebrowsing-Schlüssel: Fehlt Mozilla-Location-Service-Schlüssel: Fehlt Abgesicherter Modus: true Speichergröße (RAM): 63,2 GB Speicherplatz verfügbar: 304 GB E-Mail- und Newsgruppen-Konten account1: INCOMING: account1, , (imap) account2: INCOMING: account2, , (none) Local Folders, 0, 3 account3: account4: account7: Bibliotheken Bibliothek Status Minimal vorausgesetzte Version Verwendete Version Pfad RNP (OpenPGP) OK 0.17.1 0.17.1.MZLA.128.1.0esr.botan C:\Program Files\Mozilla Thunderbird\rnp.dll

تمام جوابات (2)

Corey Bryant
Corey Bryant
more options

Jakob, Thanks for your detailed report. I think this matches up with the following bug which we plan to get fixed in 128 once we determine the fix is stable enough in beta. https://bugzilla.mozilla.org/show_bug.cgi?id=1908761

Corey Bryant کی جانب سے میں ترمیمکی گئ

مددگار؟

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please post your results after using version 128.2.0 which will be available in the coming weeks.

مددگار؟

ایک سوال پوچھیں

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.