This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Firefox on Windows 10 Weird Crashing Error

  • 2 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • آخری جواب بذریعہ Ghostly Haunter

more options

Hello, I've encountered a weird issue with my Firefox browser. If I touch ANY key on my keyboard (mouse is fine) while it is the focused window, it will crash instantly. No question or hesitation. Started at least a week ago, but not sure since I don't type much on this browser, so earlier crashes (very few) could correlate too. Having to use Chrome to actually make this post.

Yes it is updated. Yes I tried opening a second window (crashes both). Yes I tried opening a second window in incognito (crashes both). Yes I've tried safe made by holding Shift while opening. Still crashes, every time.

Hello, I've encountered a weird issue with my Firefox browser. If I touch ANY key on my keyboard (mouse is fine) while it is the focused window, it will crash instantly. No question or hesitation. Started at least a week ago, but not sure since I don't type much on this browser, so earlier crashes (very few) could correlate too. Having to use Chrome to actually make this post. Yes it is updated. Yes I tried opening a second window (crashes both). Yes I tried opening a second window in incognito (crashes both). Yes I've tried safe made by holding Shift while opening. Still crashes, every time.

تمام جوابات (2)

more options

If you have submitted crash reports, please post the IDs of one or more recent submitted crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the ID of recent crash reports in "Help -> More Troubleshooting Information" (about:support).

  • click the "All crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternately, you can open about:crashes via the location/address bar.

See "Viewing reports outside of Firefox":


مددگار؟

more options

bp-88228b40-f118-4159-9484-f13d90241118

مددگار؟

ایک سوال پوچھیں

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.