This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Wrong emails added to a thread

  • 9 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • آخری جواب بذریعہ yankj49

more options

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subjects" from being in the wrong thread and create their own thread. See the highlighted emails in the attached image. Each color represents a separate thread that should stand on its own.

Thanks.

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subjects" from being in the wrong thread and create their own thread. See the highlighted emails in the attached image. Each color represents a separate thread that should stand on its own. Thanks.
منسلک شدہ اسکرین شاٹٹس

تمام جوابات (9)

more options

مددگار؟

more options

There has to be a better way then going into evey email and changing its header. Did you look at the image to see the extent of the problem?

Janice

مددگار؟

more options

If you access the account through webmail and display it in threaded view, is it correct or the same as your picture?

مددگار؟

more options

I'm sorry but I don't know how to do what you're asking. My emails are forwarded to me through Gandi's mail server for my hosted URL "turnkeyps.com".

مددگار؟

more options

As a reminder, I'm using Thunderbird.

مددگار؟

more options

There is a login button on gandi.net, which is where I think you can access your account. The reason I suggest that, is if the message threads are mixed up there, then they will also be mixed up in TB. But if they look correct in webmail, you might be able to fix it in TB by rebuilding the folder index: right-click the folder, Properties, Repair Folder.

مددگار؟

more options

On gandi, I can access my emails through SoHo. I cannot locate any opportunity to apply threading to that program. I did try repairing the inbox folder in Thunderbird but it had no impact on the problem -- which persists. Any more thoughts? BTW, I truly appreciate all your help on this dilemma. ~ Janice

مددگار؟

more options

Look at the topic in my first reply. You might be able to change the threading by changing a single preference in Config. editor.

مددگار؟

more options

I'm not sure what I was supposed to change in the config. editor. Maybe you could elaborate?

But I did try renaming three emails that should not have been included in the thread where they are. After the change, they still appear in the wrong thread, just in different locations now. See screen grab.

مددگار؟

ایک سوال پوچھیں

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.