This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Pop Up ?

  • 4 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • آخری جواب بذریعہ miso1

more options

What is this window called? When this window started popping up a couple of months ago, I noticed a couple of odd things happening on a website I go to. It would not let me pay them. It would look like it was going to then a white screen would pop up ans say" if you see this window then you ...........". I then have to pay on the phone or chrome. I have whitelisted the site but still does it.

What is this window called? When this window started popping up a couple of months ago, I noticed a couple of odd things happening on a website I go to. It would not let me pay them. It would look like it was going to then a white screen would pop up ans say" if you see this window then you ...........". I then have to pay on the phone or chrome. I have whitelisted the site but still does it.
منسلک شدہ اسکرین شاٹٹس

منتخب شدہ حل

miso1 said

What is this window called?

miso1 said

In the firefox search results, I would right click on something to open in new tab and that would pop up before I ever get to the site. That screenshot was still in firefox window.

I don't recognize that little overlay. When I searched those words, I found a Reddit thread mentioning that it comes from an add-on, a pop-up blocker:

https://www.reddit.com/r/WindowsHelp/comments/1fxw18q/every_time_i_click_on_a_link_it_will_ask_me_for/

Maybe your other issue --

miso1 said

When this window started popping up a couple of months ago, I noticed a couple of odd things happening on a website I go to. It would not let me pay them. It would look like it was going to then a white screen would pop up ans say" if you see this window then you ...........". I then have to pay on the phone or chrome. I have whitelisted the site but still does it.

-- is related if the payment site (for example, PayPal) uses a popup window.

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Can you find a popup blocker listed? Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

Note: If the Extensions list is blank or blocked, restart Firefox in its Troubleshoot Mode to do the clean-up. See: Diagnose Firefox issues using Troubleshoot Mode.

اس جواب کو سیاق و سباق میں پڑھیں 👍 0

تمام جوابات (4)

more options

Not a Firefox browser issue - that's coming from whatever site your clicking on.

مددگار؟

more options

Nope. Was happening 2 months prior to me getting a new rig. First thing I did was log in and get my firefox running. In the firefox search results, I would right click on something to open in new tab and that would pop up before I ever get to the site. That screenshot was still in firefox window.

مددگار؟

more options

منتخب شدہ حل

miso1 said

What is this window called?

miso1 said

In the firefox search results, I would right click on something to open in new tab and that would pop up before I ever get to the site. That screenshot was still in firefox window.

I don't recognize that little overlay. When I searched those words, I found a Reddit thread mentioning that it comes from an add-on, a pop-up blocker:

https://www.reddit.com/r/WindowsHelp/comments/1fxw18q/every_time_i_click_on_a_link_it_will_ask_me_for/

Maybe your other issue --

miso1 said

When this window started popping up a couple of months ago, I noticed a couple of odd things happening on a website I go to. It would not let me pay them. It would look like it was going to then a white screen would pop up ans say" if you see this window then you ...........". I then have to pay on the phone or chrome. I have whitelisted the site but still does it.

-- is related if the payment site (for example, PayPal) uses a popup window.

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Can you find a popup blocker listed? Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

Note: If the Extensions list is blank or blocked, restart Firefox in its Troubleshoot Mode to do the clean-up. See: Diagnose Firefox issues using Troubleshoot Mode.

مددگار؟

more options

I believe the culprit is "popup blocker" (strict). When disabled, I no longer get those yellow windows. As far as the payment issue, It's not through a 3rd party like paypal. It has never had a 2nd window popup before. Not a scam cuz it never asks me for info. I will test this later with popup blocker off. If its the issue then I will manually add the site and pages to whitelist. Thank you

مددگار؟

ایک سوال پوچھیں

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.