This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Thunderbird crashes ~30 seconds after startup

  • 2 جواب دیں
  • 0 میں یہ مسئلہ ہے
  • آخری جواب بذریعہ jhanderson206

more options

I can start Thunderbird but it always crashes very shortly after startup (within about 30 seconds). Here is a crash report:

bp-e6e2f348-5338-458f-a03e-c03b70241224

I have started TB in safe mode, started Windows in safe mode, reinstalled, tried clearing startup cache. Nothing is working. Thanks for your help,

I can start Thunderbird but it always crashes very shortly after startup (within about 30 seconds). Here is a crash report: bp-e6e2f348-5338-458f-a03e-c03b70241224 I have started TB in safe mode, started Windows in safe mode, reinstalled, tried clearing startup cache. Nothing is working. Thanks for your help,

تمام جوابات (2)

more options

yeah that crash is a shutdown hang. So I think the shutdown is not occurring so you get a crash when you attempt to revive it.

Perhaps check the task manager to see if Thunderbird is already running ( as a process, not necessarily as an application) before you attempt to start it and confirm.

مددگار؟

more options

I can confirm that no TB processes are running when I start TB. Still get the same 30-seconds-unresponsive behavior. Memory just keeps climbing. I shut down all processes and start it again and the same thing invariably happens. TB safe mode and Windows safe mode have no effect - still unresponsive after 30 seconds or so.

مددگار؟

ایک سوال پوچھیں

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.