This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

When sending attachments in Gmail in FF, my internet connection breaks

  • 1 جواب دیں
  • 31 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Knavish

more options

When I try to send an attachment of any type in gmail in Firefox as a browser the attempt stalls, fails and then my internet connection breaks. I've googled this and no one else seems to have this issue. It seems local to my desktop and I've reinstalled FF and tried the beta for 4.0 and it still happens without fail.

It doesn't matter what kind of attachment or size, this happens when I try to send attachments in Gmail.

When I try to send an attachment of any type in gmail in Firefox as a browser the attempt stalls, fails and then my internet connection breaks. I've googled this and no one else seems to have this issue. It seems local to my desktop and I've reinstalled FF and tried the beta for 4.0 and it still happens without fail. It doesn't matter what kind of attachment or size, this happens when I try to send attachments in Gmail.

تمام جوابات (1)

more options

For what it's worth, I've seen this exact problem from Internet Explorer 8:

1. start a new email at the Gmail site in the web browser
2. click "attach a file"
3. select a file in the file dialog box & click OK
4. network connection immediately drops. (I've been pinging Google in the background and the ping gets interrupted exactly when I click OK."
5. Network connection is down until I go through the Windows 7 "repair network connection" procedure. Apparently the network gateway is lost.

When this happened, I tried attaching the same file to an email using a *different* Gmail account, and it worked.

I think this is either a problem with the ISP (Earthlink / Timewarner) or Google. I don't think IE or Firefox is causing the problem.