This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

When opening new page, an extra window says "problem loading page"

  • 5 جواب دیں
  • 79 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Slaphppy7

more options

Opening the Firefox browser causes a second tab at the bottom to pop up that reads "problem loading page"...the pages I want to view open up fine, on all websites, I just get an extra annoying tab with that message...if I click on that tab, a small window pops up in the upper left hand corner of the screen that has the error message. I am using FF 3.6. This just started happening recently...possibly after my las FF upgrade.

Opening the Firefox browser causes a second tab at the bottom to pop up that reads "problem loading page"...the pages I want to view open up fine, on all websites, I just get an extra annoying tab with that message...if I click on that tab, a small window pops up in the upper left hand corner of the screen that has the error message. I am using FF 3.6. This just started happening recently...possibly after my las FF upgrade.

منتخب شدہ حل

Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

اس جواب کو سیاق و سباق میں پڑھیں 👍 0

تمام جوابات (5)

more options

....and, it's getting REALLY annoying...

more options

منتخب شدہ حل

Do a malware check with a few malware scan programs.
You need to use all programs because each detects different malware.
Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website

more options

Thanks for the advice cor-el...I ran Microsoft Security Essentials and a Housecall scan...the MSE found a few nasties, but Housecall came up empty..Still having the issue....I've used some of your suggested anti-malware software in the past, and am going to try them again...do they all "play well" with MSE?

I'll post back after trying your suggestions...

more options

I had this problem too with latest firefox upgrade

It was fixed by looking at addons. I had 1 disabled incompatible addon. I deinstalled this. I at the same time deinstalled the 4 earlier java console addons I had (the 6.0.17 is the latest) Window no longer there.....

more options

I followed cor-el's advice, and it seems to have solved the problem...Thank you cor-el...