This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

v 3.6.13 causes problems with closing "home" tab, and crashing.

  • 1 جواب دیں
  • 13 میں یہ مسئلہ ہے
  • 5 دیکھیں
  • آخری جواب بذریعہ cor-el

epsalem
epsalem
more options

I installed v3.6.13 recently, and noted a problem in closing tabs. 

 * The "home" or default 1st tab of the browser opens correctly and will correctly browse to other sites.
 * I can open and close other tabs, however I can not close that 1st or default tab.
 * When I have multiple tabs open, I have tried to close that tab with the |X| close tab button, with the left-click and close tab menu command, and using the wheel/center click button. None of these will close that window.
 * When I have multiple tabs open, and close all but one other tab, both of these tabs still navigate properly. BUT if I close that next-to-the-last tab, the problem closes or crashes.
I installed v3.6.13 recently, and noted a problem in closing tabs. * The "home" or default 1st tab of the browser opens correctly and will correctly browse to other sites. * I can open and close other tabs, however I can not close that 1st or default tab. * When I have multiple tabs open, I have tried to close that tab with the |X| close tab button, with the left-click and close tab menu command, and using the wheel/center click button. None of these will close that window. * When I have multiple tabs open, and close all but one other tab, both of these tabs still navigate properly. BUT if I close that next-to-the-last tab, the problem closes or crashes.

تمام جوابات (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")