This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Firefox fail after 3.6.14 update

  • 1 جواب دیں
  • 28 میں یہ مسئلہ ہے
  • 7 دیکھیں
  • آخری جواب بذریعہ fborille

more options

Hi guys,

I'm having trouble with firefox 3.6.14 update (PT-BR).

Running on Windows 7 x64.

The firefox does not load after 3.6.14 auto-update. It tries to load but says that there's another instance of FF running and ask me to close it, but i don't find any on taskmgr and it doesn't start even on safe-mode (same problem).

I just got into ff directory under dos and saw that crashreporter.exe is 0kb :/ that's why i did not post it,

Is there a way to "cancel" the update and try it again ???

Hi guys, I'm having trouble with firefox 3.6.14 update (PT-BR). Running on Windows 7 x64. The firefox does not load after 3.6.14 auto-update. It tries to load but says that there's another instance of FF running and ask me to close it, but i don't find any on taskmgr and it doesn't start even on safe-mode (same problem). I just got into ff directory under dos and saw that crashreporter.exe is 0kb :/ that's why i did not post it, Is there a way to "cancel" the update and try it again ???

تمام جوابات (1)

more options

I downloaded a new firefox installation and installed over the old one.

It fixed the error.