This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Firefox try software update everytime I start and cannot connect to the update server

  • 1 جواب دیں
  • 7 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

Every time I start Firefox it opens a "Software update" and then remains stay on"connecting to the update server..." forever. My OS is XP with SP3

Every time I start Firefox it opens a "Software update" and then remains stay on"connecting to the update server..." forever. My OS is XP with SP3

تمام جوابات (1)

more options

If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.