This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

I can't download any addons.

  • 2 جواب دیں
  • 16 میں یہ مسئلہ ہے
  • 20 دیکھیں
  • آخری جواب بذریعہ Cadenza

Cadenza
Cadenza
more options

Whenever I click "Add to Firefox" to download an add-on, I get the message, "The add-on could not be downloaded because of a connection failure on addons.mozilla.org."

Attempting to right-click and save the file gets me the message, "The download cannot be saved because an unknown error occurred. Please try again."

Whenever I click "Add to Firefox" to download an add-on, I get the message, "The add-on could not be downloaded because of a connection failure on addons.mozilla.org." Attempting to right-click and save the file gets me the message, "The download cannot be saved because an unknown error occurred. Please try again."

تمام جوابات (2)

kolion-padthai
kolion-padthai
more options

Try again. The server required to download the add-on may have been down when you tried to install.

Cadenza
Cadenza سوال کا مالک
more options

Thanks, but I've tried multiple times today and last night... no luck.