This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

I downloaded the newest version of Firefox and now I can not use any of the clickable link tabs in yahoo mail, gmail, or hotmail. Do you know what is causing this.

  • 4 جواب دیں
  • 3 میں یہ مسئلہ ہے
  • 6 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

Go to msn.com for example: at the top of their page they have clickable link to hotmail. When I upgraded to Firefox 7 this link no longer works. Same thing happens with my yahoo mail, gmail and hotmail. If you open up yahoo mail for example; I can not click on the signout tab.... it doesn't function with firefox 7. I worked prior to uploading new version. I don't have that problem on my windows 7 platform.

Go to msn.com for example: at the top of their page they have clickable link to hotmail. When I upgraded to Firefox 7 this link no longer works. Same thing happens with my yahoo mail, gmail and hotmail. If you open up yahoo mail for example; I can not click on the signout tab.... it doesn't function with firefox 7. I worked prior to uploading new version. I don't have that problem on my windows 7 platform.

تمام جوابات (4)

more options

That problem can be caused by the Yahoo! Toolbar that extents too much downwards and covers the top part of the browser window and thus makes links in that part of the screen not clickable.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

That did not help my problem. When I go to msn.com I can not click on the "hotmail" link or any other link on this page. This seems to have occurred on the latest update of firefox. The yahoo toolbar is not the problem. I had to remove firefox from my Vista system. It's not usuable with this problem. I made no changes to the default setup of firefox 7. Firefox 7 is working fine on my Windows 7 system.

more options

I also attempted to reload the system, and I also checked all of my drivers to make sure they were up to date. Everything checked out on my system. Firefox 7, as far as I can tell, has compatability issues with Windows Vista.

more options

Did you try Save mode?

In Firefox 4+ you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)