Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Kept getting pop up messages to update Mozilla browser which I did today. When I click on the icon , it won't open. shouldn't be this hard!!

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 4 دیکھیں
  • آخری جواب بذریعہ cor-el

Marlin
Marlin
more options

Updated to latest version today and it won't 

open now.  Have rebooted numerous times, even did a restore to 5 days ago and nothing works.  Did an undo on the restore, still nothing.  Have used firefox for years with no problems.
Updated to latest version today and it won't open now. Have rebooted numerous times, even did a restore to 5 days ago and nothing works. Did an undo on the restore, still nothing. Have used firefox for years with no problems.

تمام جوابات (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: