This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Some websites think I am using a very old Firefox version and won't work. I'm using 9.0

  • 2 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ mgorman

more options

This even happens on some Firefox help pages! Some plugins also refuse to load, citing an obsolete FF version. Some websites tell me I am using Firefox 1.0.7, which I haven't used for years. The 'about FF' pulldown confirms that I am running FF 9.0.1

Even this page (below) under the 'We've made some educated guesses about your current browser and operating system' thinks I am running FF 1.0.7. Aargh!

This even happens on some Firefox help pages! Some plugins also refuse to load, citing an obsolete FF version. Some websites tell me I am using Firefox 1.0.7, which I haven't used for years. The 'about FF' pulldown confirms that I am running FF 9.0.1 Even this page (below) under the 'We've made some educated guesses about your current browser and operating system' thinks I am running FF 1.0.7. Aargh!

منتخب شدہ حل

Your browser may be misidentifying itself. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?

اس جواب کو سیاق و سباق میں پڑھیں 👍 2

تمام جوابات (2)

more options

منتخب شدہ حل

Your browser may be misidentifying itself. This sometimes is caused by an add-on.

Although this article is a bit old now, the procedure it describes still is the best one I know of for fixing this problem: Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help.

Any luck?

more options

It works! I just tried two websites that never allowed me to use FF due to an old browser version, and they now work. Thanks a lot!