This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

I am trying to set up sync on my desktop, so I can sync my ipad. When I enter my email address, it says unknown error. I've tried several email addresses.

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 9 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

When trying to set up a sync account, the first thing I have to do is enter my email address. When I begin typing that, I get an "invalid email address" just below it. I understand this is because I haven't finished typing it. Once I finish typing the full address it, the error message changes to "unknown error". I have tried several different email addresses and each time I get the same message. I want to sync my ipad to the desktop.

When trying to set up a sync account, the first thing I have to do is enter my email address. When I begin typing that, I get an "invalid email address" just below it. I understand this is because I haven't finished typing it. Once I finish typing the full address it, the error message changes to "unknown error". I have tried several different email addresses and each time I get the same message. I want to sync my ipad to the desktop.

تمام جوابات (2)

more options

Which version of firefox are you using? Please update to the latest version if you have not already.

Also are you putting capital letters into the email field? Try using all lower case.

more options

Just ignore that message. It should disappear once you have finished entering the email address.