This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Windows 7 restarts in a guest profile after updating to Firefox 15.0.1

  • 1 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 4 دیکھیں
  • آخری جواب بذریعہ User6u65t

mike7777
mike7777
more options

Win 7 64-bit works normally after installing the FF 15.0.1 update. But when I quit and restart, Win 7 uploads to a guest profile (and a totally new empty desktop). I had to go into Win safe mode and do a recovery (i.e. a point before the FF update) to get back to my original profile with all the usual files and documents. This has happened 3 times. Any advice or assistance is much appreciated.

Win 7 64-bit works normally after installing the FF 15.0.1 update. But when I quit and restart, Win 7 uploads to a guest profile (and a totally new empty desktop). I had to go into Win safe mode and do a recovery (i.e. a point before the FF update) to get back to my original profile with all the usual files and documents. This has happened 3 times. Any advice or assistance is much appreciated.

تمام جوابات (1)

User6u65t
User6u65t
more options

I had the same problem. Went through a lot to try and get my profile back. Now it just happened again when updating 15.0.1 to 16.0.1.