Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

video streaming only works in private browsing, how do i fix it so it works normally?

  • 1 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 15 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

I recently got a new laptop which is Toshiba, its a windows 8 and works great until i try to watch videos on YouTube. It freezes and wont close down so i have to sign out and then sign back in again.However, I've tried watching videos in private browsing and it works?

I recently got a new laptop which is Toshiba, its a windows 8 and works great until i try to watch videos on YouTube. It freezes and wont close down so i have to sign out and then sign back in again.However, I've tried watching videos in private browsing and it works?

تمام جوابات (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.