This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Why do 2 password windows pop up when I click to open ff?

  • 2 جواب دیں
  • 2 میں یہ مسئلہ ہے
  • 3 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

I click on the ff icon to open ff and the normal password window opens and I fill it in and enter. That reveals another password window and fill it in and ff then opens.

I click on the ff icon to open ff and the normal password window opens and I fill it in and enter. That reveals another password window and fill it in and ff then opens.

تمام جوابات (2)

more options

I'm not aware of any password windows opening when starting Firefox. What is the normal one, and does the other one say anything different?

It might help if you post post screen shots of these dialogs. This article might help: How do I create a screenshot of my problem?

You might try disabling ALL your nonessential extensions, then restart, and see whether that makes any difference. You can do that here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

more options

Are you using Sync?


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.