This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

I'm unable to download security such as MSE

  • 3 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ makwuzere

makwuzere
makwuzere
more options

I have tried to download Microsoft Security Essentials but only the first "window" for the start download appears and the subsequent windows fail to appear. On the uppper right part of the toolbar there is a time sequence counting down - presumably to notify the time left on downloading but no MSE is present in my Add/remove Programs. Obviously I want to protect my PC as much as possible and am reluctant to use it too often until this problem has been resolved. Thanks

I have tried to download Microsoft Security Essentials but only the first "window" for the start download appears and the subsequent windows fail to appear. On the uppper right part of the toolbar there is a time sequence counting down - presumably to notify the time left on downloading but no MSE is present in my Add/remove Programs. Obviously I want to protect my PC as much as possible and am reluctant to use it too often until this problem has been resolved. Thanks

منتخب شدہ حل

After you download something you still need to install it. Click the arrow, then click the MSE installer and install it.

Also, update Firefox to stay secure ;) Update Firefox to the latest release

اس جواب کو سیاق و سباق میں پڑھیں 👍 2

تمام جوابات (3)

user633449
user633449
more options

منتخب شدہ حل

After you download something you still need to install it. Click the arrow, then click the MSE installer and install it.

Also, update Firefox to stay secure ;) Update Firefox to the latest release

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

makwuzere
makwuzere سوال کا مالک
more options

Thanks for your help here. I had previously downloaded MSE on another computer but there was a window at each stage of the process advising which step to take next. I hadn't thought about clicking the arrow to continue the process.