This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Internet cache loads 4 files -12.3MB whenever FF is started. They can be deleted but come back the same when FF is started

  • 15 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 14 دیکھیں
  • آخری جواب بذریعہ dklab

more options

I am running XP with all updates. Each time I start Firefox the following files show up after I shut down even though under options I selected not to save anything after shut down. In addition when I open Spyware Blaster it shows 234 sites that have been disabled next to firefox and indicates that FF preferences have done so. I have run both quick and full Malwarebytes, Superantispyware, Hit man, Windows, Avast and ESSOT. All without result. I have reformatted the HD and reloaded XP and my other programs. But it was back to doing this within a day. Can anyone help - Thanks

CCleaner ANALYSIS COMPLETE - (1.671 secs)
12.3 MB to be removed. (Approximate size)
Details of files to be deleted (Note: No files have been deleted yet)
Firefox - Internet Cache	12,297 KB	4 files
Firefox - Cookies	0 KB	1 files	
Firefox - Site Preferences	288 KB	2 files	
-------------------------------------------------------------------------------------
C:\Documents and Settings\HB\Local Settings\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\cache\_CACHE_001_	4,096 KB
C:\Documents and Settings\HB\Local Settings\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\cache\_CACHE_002_	4,096 KB
C:\Documents and Settings\HB\Local Settings\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\cache\_CACHE_003_	4,096 KB
C:\Documents and Settings\HB\Local Settings\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\cache\_CACHE_MAP_	9 KB
Removed Cookie: avast.com	0 KB
C:\Documents and Settings\HB\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\content-prefs.sqlite	224 KB
C:\Documents and Settings\HB\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\permissions.sqlite	64 KB
I am running XP with all updates. Each time I start Firefox the following files show up after I shut down even though under options I selected not to save anything after shut down. In addition when I open Spyware Blaster it shows 234 sites that have been disabled next to firefox and indicates that FF preferences have done so. I have run both quick and full Malwarebytes, Superantispyware, Hit man, Windows, Avast and ESSOT. All without result. I have reformatted the HD and reloaded XP and my other programs. But it was back to doing this within a day. Can anyone help - Thanks <pre><nowiki> CCleaner ANALYSIS COMPLETE - (1.671 secs) 12.3 MB to be removed. (Approximate size) Details of files to be deleted (Note: No files have been deleted yet) Firefox - Internet Cache 12,297 KB 4 files Firefox - Cookies 0 KB 1 files Firefox - Site Preferences 288 KB 2 files ------------------------------------------------------------------------------------- C:\Documents and Settings\HB\Local Settings\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\cache\_CACHE_001_ 4,096 KB C:\Documents and Settings\HB\Local Settings\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\cache\_CACHE_002_ 4,096 KB C:\Documents and Settings\HB\Local Settings\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\cache\_CACHE_003_ 4,096 KB C:\Documents and Settings\HB\Local Settings\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\cache\_CACHE_MAP_ 9 KB Removed Cookie: avast.com 0 KB C:\Documents and Settings\HB\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\content-prefs.sqlite 224 KB C:\Documents and Settings\HB\Application Data\Mozilla\Firefox\Profiles\bdxj1hfq.default\permissions.sqlite 64 KB</nowiki></pre>

cor-el کی جانب سے میں ترمیمکی گئ

تمام جوابات (15)

more options
more options

hello, this is the expected behaviour. the 12 mb files are just the cache index files that get recreated by firefox automatically. please don't use external cleaners, since they can cause more harm than good, but use the built-in tools in firefox...

How to clear the Firefox cache

more options

I used a new profile when I reloaded - so no it does not help.

more options

Philipp - thanks that solved part of the problem -- however when I open Spyware Blaster it shows 234 sites that have been disabled next to firefox and indicates that FF preferences have done so still remains. None of these sites are anything I would visit. Any idea why FF is opening these sites from protection?

more options

Hi dklab, is Spyware Blaster listing 234 cookies? Do you use any add-ons that create "opt out" cookies (they sometimes have names containing TACO)?

more options

No I use few add ons and none use opt out cookies.

more options

Can you post a more detailed description of the Spyware Blaster report? Maybe a screen shot? (If applicable: How do I create a screenshot of my problem?)

more options

Here are the screen shot from Spyware blaster. I hope this helps

more options

Thank you for the screen shots. It looks to me like Spyware Blaster has the feature to block (or remove?) cookies for a huge range of sites and somehow you've deselected (or not ever selected) 234 of them. If you want to block all of them, hopefully there's a convenient way to check the boxes, because clicking 234 times would kill a lot of time.

more options

There is usually no need to use such programs to block cookies.
Current Firefox versions have a "From visited" setting for third-party cookies that you can use in case you visit websites that aren't working properly with third-party cookies disabled.
Otherwise you can choose Never in the setting for "Accept third-party cookies".

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
more options

Thanks for your answers but my problem got worse this morning when I booted up my computer. All personal data has been removed from my computer - every file in my documents, all email plus profile in TB, all data input to all programs (every program when started presents as if this is my first time to start it) I have run several different anti virus and malware programs without any success. I am running a deep scan Recuva to see if I can recover any of my files. I do not understand what is going or what would cause it

more options

I can't remember whether Windows XP had multiple user logins, but I think it did. It sounds as though somehow you got booted into a new Windows user profile. Hopefully you can get back to your previous user profile with your data.

more options

exclude this file in ccleaner options

permissions.sqlite

full path in win7 is

C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles\tad3jraa.default\permissions.sqlite

more options

tried posting a pic but no workie

odinknight کی جانب سے میں ترمیمکی گئ

more options

Thanks my problem has been fixed. I recovered my files only problem is the names are gone and each file is numbered 1 to 200K. Something to do when I have time.