This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

i keep getting qone8 poping up; after reset, all is ok until the next time I load firefox; how can I rid myself of this problem forever.

  • 2 جواب دیں
  • 3 میں یہ مسئلہ ہے
  • 1 دیکھیں
  • آخری جواب بذریعہ Wesley Branton

bkimberling
bkimberling
more options

This qone8 program keeps coming back whether I use IE or FFox. Reset does remove it but then it come back with the next loading. Perhaps I should add trouble shooting info when qone8 is running? Let me know and I'll repeat the process

This qone8 program keeps coming back whether I use IE or FFox. Reset does remove it but then it come back with the next loading. Perhaps I should add trouble shooting info when qone8 is running? Let me know and I'll repeat the process

تمام جوابات (2)

Wesley Branton
Wesley Branton
more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back soon.

Wesley Branton
Wesley Branton
more options

Can you please list or post a screenshot of all programs listed on your computer's program list?

Thanks in advance.