This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

Why does Firefox insist on popups to upgrade everytime I use it ?

more options

I tried using Firefox version 24 and it was not to my liking so I reinstalled Firefox 21 and now I get a pop up prompt asking me if I want to upgrade everytime I use Firefox. If I answer NO, it continues on and on and on whereas ONCE should be enough to put an end to this nonsense. I think Mozilla should stop offering up new versions every month as its becoming much like Windows which is an operating system stuck in beta format with updates, fixes, patches and well, it sucks as well. I don't want to be a test pilot and Windows 7 has had more than 150 updates, fixes, patches and platforms which leaves just as many issues as it always had. Small wonder Mac and Linux is sending Windows 8 back to the trash can.

I tried using Firefox version 24 and it was not to my liking so I reinstalled Firefox 21 and now I get a pop up prompt asking me if I want to upgrade everytime I use Firefox. If I answer NO, it continues on and on and on whereas ONCE should be enough to put an end to this nonsense. I think Mozilla should stop offering up new versions every month as its becoming much like Windows which is an operating system stuck in beta format with updates, fixes, patches and well, it sucks as well. I don't want to be a test pilot and Windows 7 has had more than 150 updates, fixes, patches and platforms which leaves just as many issues as it always had. Small wonder Mac and Linux is sending Windows 8 back to the trash can.

تمام جوابات (1)

more options

It's my understanding that Firefox typically won't prompt you to update more than once a day, or perhaps once per session. Are you closing all Firefox windows in between warnings? You might try keeping a window open at all times to avoid starting a new session and see whether that helps.


If you get warnings more often than once per session, it may be a website or add-on trying to drive you to a malware download with insistent dialogs. Try disabling ALL nonessential or unrecognized add-ons on these two tabs:

orange Firefox button (or Tools menu) > Add-ons > Plugins category
orange Firefox button (or Tools menu) > Add-ons > Extensions category

Usually a link will appear above a disabled extension to restart Firefox. You can complete your work on the add-ons page and click the link as the last step.


But... Firefox 21 is not secure; Mozilla discloses security flaws after each new release. What parts of Firefox 24 didn't you like? Since the discussion may benefit you and other users, please let us know so we can suggest solutions or workarounds.