This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox crashes

  • 2 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 7 دیکھیں
  • آخری جواب بذریعہ egger33

egger33
egger33
more options

Mt Firefox crashes several times a day. I have a MacBook Pro with OS 10.6.8. I have checked the crash reports but cannot determine the problem. I have updated my plugins. I have updated my Mac software.

Mt Firefox crashes several times a day. I have a MacBook Pro with OS 10.6.8. I have checked the crash reports but cannot determine the problem. I have updated my plugins. I have updated my Mac software.

تمام جوابات (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

egger33
egger33 سوال کا مالک
more options

My latest crash report is:

bp-c231ce02-7859-4fe7-9152-63e482131108