Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

A copy of Firefox is already open. Only one copy of Firefox can be open at a time. I GET THIS MESSAGE - BUT FIREFOX APPEARS NOT TO BE OPEN.????????

  • 1 جواب دیں
  • 22 میں یہ مسئلہ ہے
  • 10 دیکھیں
  • آخری جواب بذریعہ John99

more options

i have already deleted (trashed) all versions of firefox, and then re-downloaded the new Firefox, and when i try to open it, i get the message, "A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

i have already deleted (trashed) all versions of firefox, and then re-downloaded the new Firefox, and when i try to open it, i get the message, "A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

تمام جوابات (1)

more options

Make sure you allow Firefox a few minutes to close down,and always use the menu options to close Firefox (Not just closing a window or killing the process).

Just for now Look for Firefox processes or plugin container that are still running and kill them before trying again.