This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

My mozilla firefox crashing.

more options

I have submit the report but sill happend. Can you please check my crash report. Below is the latest 5 crash report. Crash ID: bp-7abeac30-1c52-4020-8fa8-6bee32140107 Crash ID: bp-93a3f24a-26e6-460f-aa87-3d4532140102 Crash ID: bp-7154b7d1-d6ac-4b08-9312-e98322140106 Crash ID: bp-8461dc7b-c3c0-4652-a51a-e758a2140103 Crash ID: bp-e31763b6-bc1c-4d3d-9643-d69d42140103

I have submit the report but sill happend. Can you please check my crash report. Below is the latest 5 crash report. Crash ID: bp-7abeac30-1c52-4020-8fa8-6bee32140107 Crash ID: bp-93a3f24a-26e6-460f-aa87-3d4532140102 Crash ID: bp-7154b7d1-d6ac-4b08-9312-e98322140106 Crash ID: bp-8461dc7b-c3c0-4652-a51a-e758a2140103 Crash ID: bp-e31763b6-bc1c-4d3d-9643-d69d42140103

تمام جوابات (1)

more options

Thank you for the links. When you submit reports, they are compiled and analyzed for trends and fed into the development process, but this forum is the right place for a personal review.

Unfortunately, your crash reports were not linked with any already filed bugs that might illuminate the source of the problem.

Can you think of any pattern (types of sites, types of activities), other than having used Firefox for 3-4 hours?


It does appear that you have two extensions, and you might try disabling those temporarily.

Open the Add-ons page using either:

  • Ctrl+Shift+a
  • orange Firefox button (or Tools menu) > Add-ons

In the left column, click Extensions. Then click the disable buttons for each. If a link appears above either disabled extension to restart Firefox, you can click that as the last step.