This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox is not properly playing videos on YouTube.

  • 2 جواب دیں
  • 15 میں یہ مسئلہ ہے
  • 3 دیکھیں
  • آخری جواب بذریعہ Iceclaw

Iceclaw
Iceclaw
more options

I recently reset Firefox because it was not working well with my online textbooks for school. It still will not properly load those and now it is being weird on playing videos. It was working fine before I did the reset. If I use a site like YouTube, if you click the replay button, it will go back to the start and freeze. It refuses to play the video...

I recently reset Firefox because it was not working well with my online textbooks for school. It still will not properly load those and now it is being weird on playing videos. It was working fine before I did the reset. If I use a site like YouTube, if you click the replay button, it will go back to the start and freeze. It refuses to play the video...

تمام جوابات (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
Iceclaw
Iceclaw سوال کا مالک
more options

Thank you for your post. The only one that helped was entering Firefox in safe mode. But it only works if I stay on the same screen. If I select another video, etc. anything that takes me to a different screen it starts getting goofy again. According to the Firefox report all my plugins are up to date on the computer.