Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

اس تھریڈ کو آرکائیوکیا گیا تھا۔ اگر آپ کو مدد کی ضرورت ہو تو براہ مہربانی نیا سوال پوچھیں۔

Firefox crashes

  • 3 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 14 دیکھیں
  • آخری جواب بذریعہ cor-el

diveaholic
diveaholic
more options

Crash ID: bp-55a53f73-2164-45e5-801c-3bd6e2140213 Firefox crashes when I try to start it. But it does not crash on my wife's user on the same computer (Early-2001 Macbook Pro running OSX 10.9.1). I've tried reinstalling Firefox, starting Firefox in safe mode, Resetting Firefox and creating a new profile. I've also checked and repaired permissions on my computer. Nothing has worked. Please help!

Crash ID: bp-55a53f73-2164-45e5-801c-3bd6e2140213 Firefox crashes when I try to start it. But it does not crash on my wife's user on the same computer (Early-2001 Macbook Pro running OSX 10.9.1). I've tried reinstalling Firefox, starting Firefox in safe mode, Resetting Firefox and creating a new profile. I've also checked and repaired permissions on my computer. Nothing has worked. Please help!

منتخب شدہ حل

That worked! Rapport was already up to date, so I just disabled it and problem solved. Thanks so much.

اس جواب کو سیاق و سباق میں پڑھیں 👍 0

تمام جوابات (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That looks like a problem with Trusteer software (RapportTanzan26.dylib).

Make sure that you have the latest updates of your Trusteer software.

You can try to contact Trusteer for support.

diveaholic
diveaholic سوال کا مالک
more options

منتخب شدہ حل

That worked! Rapport was already up to date, so I just disabled it and problem solved. Thanks so much.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome