We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

تلاش سپورٹ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

مزید سیکھیں

on my website, shoeking.ca , the shopping cart does not work even though it functions perfectly on IE.

  • 1 جواب دیں
  • 1 میں یہ مسئلہ ہے
  • 6 دیکھیں
  • آخری جواب بذریعہ cor-el

more options

Specifically, the products wanted appear in the shopcart but the shopcart becomes empty when the checkout page comes up (that is the contents of the shopping cart do not transfer to the checkout page). This issue does not occur when using internet explorer. Out of 12 different browsers about half behave as IE (they function OK) and the other half behave as Firefox. This problem is easily reproducible on my website http://shoeking.ca

Specifically, the products wanted appear in the shopcart but the shopcart becomes empty when the checkout page comes up (that is the contents of the shopping cart do not transfer to the checkout page). This issue does not occur when using internet explorer. Out of 12 different browsers about half behave as IE (they function OK) and the other half behave as Firefox. This problem is easily reproducible on my website http://shoeking.ca

تمام جوابات (1)

more options

Firefox doesn't send the cookies to the checkout page and that causes the shopcart to be empty.
This is probably a cross domain issue or switching from an open (insecure) http connection to a secure https connection.
I do not know what is wrong in this case.