Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Merge old sync account into new sync account

  • 2 trả lời
  • 44 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Nworb

more options

I tried following the instructions from "How to update to the new Firefox Sync" <https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync?esab=a&as=aaq>, but I appear to be missing something.

I reinstalled a new version of Linux (Ubuntu) with Firefox 29, so I have a fresh install. I didn't unlink my old firefox sync because I was not aware of the change. With the fresh install I created a new firefox account and signed into sync. Now I want to restore my old firefox sync history and bookmarks. I have all of the credentials for the old sync. But how do I merge them into the new firefox sync?

I tried following the instructions from "How to update to the new Firefox Sync" <https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync?esab=a&as=aaq>, but I appear to be missing something. I reinstalled a new version of Linux (Ubuntu) with Firefox 29, so I have a fresh install. I didn't unlink my old firefox sync because I was not aware of the change. With the fresh install I created a new firefox account and signed into sync. Now I want to restore my old firefox sync history and bookmarks. I have all of the credentials for the old sync. But how do I merge them into the new firefox sync?

Giải pháp được chọn

Hi there! I'm late to the party but hope this might help you or other future users who may read this.

This workaround is for those who haven't yet upgraded to later than Firefox 28.0, and still have their Firefox profile intact. What you can do is:

  1. Backup your history & bookmarks with MozBackup.
  2. Upgrade to the latest version of Firefox.
  3. Restore Firefox profile with MozBackup.

This way, all your Firefox history and bookmarks are available in the latest Firefox browser. Then simply sign up for the new Firefox Sync account and sync your data again.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Those instructions are for a Firefox update, not a re-installation of your operating system that includes Firefox 29 which has the new version of Sync. The expectation is that there is user data on at least one device that is connected to the older version of Sync.
Since you didn't mention having any other devices connected to your older Sync account, you weren't using Sync as designed (for synchronizing multiple devices) - Mozilla didn't plan on a user having a fresh installation, with their data not being on any Firefox installation, which, IMO, is the main reason Sync was redesigned and upgraded.

Unless you have a backup of your old Firefox Profile (IOW, a backup of your Firefox data), you're going to have to install Firefox 28 and connect to your old Sync account to get your data back from the Sync server, Once you get that done, unlink from Sync and update Firefox to 29.0.1. Then follow the procedure from here Step 3: Create a Firefox account.

more options

Giải pháp được chọn

Hi there! I'm late to the party but hope this might help you or other future users who may read this.

This workaround is for those who haven't yet upgraded to later than Firefox 28.0, and still have their Firefox profile intact. What you can do is:

  1. Backup your history & bookmarks with MozBackup.
  2. Upgrade to the latest version of Firefox.
  3. Restore Firefox profile with MozBackup.

This way, all your Firefox history and bookmarks are available in the latest Firefox browser. Then simply sign up for the new Firefox Sync account and sync your data again.

Được chỉnh sửa bởi Nworb vào