We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Mac osx: Firefox crashes everytime I open it, and then asks if i want to open "firefox-bin"?

  • 2 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi onemusician

onemusician
onemusician
more options

everytime i open it, it crashes, then askes if i want to open "firefox-bin"? do i open it so my firefox will work? or is something else wrong?

here is the crash report

Process: firefox-bin [53637] Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin Identifier: org.mozilla.firefox Version: 12.0 (12.0) Code Type: X86 (Native) Parent Process: launchd [151]

Interval Since Last Report: 14515969 sec Crashes Since Last Report: 37 Per-App Interval Since Last Report: 3482691 sec Per-App Crashes Since Last Report: 5

Date/Time: 2014-05-21 18:06:31.348 -0400 OS Version: Mac OS X 10.5.8 (9L31a) Report Version: 6 Anonymous UUID: F7D47A75-B7CD-4A9C-BB1D-8724A36421FA

Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000005 Crashed Thread: 0

Thread 0 Crashed: 0 XUL 0x02dbdc03 jpeg_simd_cpu_support + 63315 1  ??? 0xbfff9900 0 + 3221199104

Thread 1: 0 libSystem.B.dylib 0x9087a166 mach_msg_trap + 10 1 libSystem.B.dylib 0x9088195c mach_msg + 72 2 XUL 0x01c9c0fd catch_exception_raise + 2829 3 libSystem.B.dylib 0x908aaf12 thread_start + 34

Thread 2: 0 libSystem.B.dylib 0x908aa8c6 kevent + 10

Thread 3: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x02cbb72f NS_CycleCollectorSuspect_P + 12447

Thread 4: 0 libSystem.B.dylib 0x908c960a select$DARWIN_EXTSN + 10 1 libnspr4.dylib 0x00054939 PR_Poll + 441 2 XUL 0x01cd58df catch_exception_raise + 238319

Thread 5: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241

Thread 6: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x03049b27 js::StopPCCountProfiling(JSContext*) + 8855 4 libnspr4.dylib 0x00058822 PR_JoinThread + 338 5 libSystem.B.dylib 0x908ab055 _pthread_start + 321 6 libSystem.B.dylib 0x908aaf12 thread_start + 34

Thread 7: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 4 XUL 0x0277e414 DumpJSValue + 125700 5 libSystem.B.dylib 0x908ab055 _pthread_start + 321 6 libSystem.B.dylib 0x908aaf12 thread_start + 34

Thread 8: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 4 XUL 0x02caf2b3 XRE_AddStaticComponent + 38755

Thread 9: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 10: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 11: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 12: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x0292e0e0 js::SecurityWrapper<js::Wrapper>::~SecurityWrapper() + 848704 4  ??? 0x0010e570 0 + 1107312

Thread 13: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 14: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420

Thread 15: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87

Thread 16: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87

everytime i open it, it crashes, then askes if i want to open "firefox-bin"? do i open it so my firefox will work? or is something else wrong? here is the crash report Process: firefox-bin [53637] Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin Identifier: org.mozilla.firefox Version: 12.0 (12.0) Code Type: X86 (Native) Parent Process: launchd [151] Interval Since Last Report: 14515969 sec Crashes Since Last Report: 37 Per-App Interval Since Last Report: 3482691 sec Per-App Crashes Since Last Report: 5 Date/Time: 2014-05-21 18:06:31.348 -0400 OS Version: Mac OS X 10.5.8 (9L31a) Report Version: 6 Anonymous UUID: F7D47A75-B7CD-4A9C-BB1D-8724A36421FA Exception Type: EXC_BAD_ACCESS (SIGBUS) Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000005 Crashed Thread: 0 Thread 0 Crashed: 0 XUL 0x02dbdc03 jpeg_simd_cpu_support + 63315 1 ??? 0xbfff9900 0 + 3221199104 Thread 1: 0 libSystem.B.dylib 0x9087a166 mach_msg_trap + 10 1 libSystem.B.dylib 0x9088195c mach_msg + 72 2 XUL 0x01c9c0fd catch_exception_raise + 2829 3 libSystem.B.dylib 0x908aaf12 thread_start + 34 Thread 2: 0 libSystem.B.dylib 0x908aa8c6 kevent + 10 Thread 3: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x02cbb72f NS_CycleCollectorSuspect_P + 12447 Thread 4: 0 libSystem.B.dylib 0x908c960a select$DARWIN_EXTSN + 10 1 libnspr4.dylib 0x00054939 PR_Poll + 441 2 XUL 0x01cd58df catch_exception_raise + 238319 Thread 5: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 Thread 6: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x03049b27 js::StopPCCountProfiling(JSContext*) + 8855 4 libnspr4.dylib 0x00058822 PR_JoinThread + 338 5 libSystem.B.dylib 0x908ab055 _pthread_start + 321 6 libSystem.B.dylib 0x908aaf12 thread_start + 34 Thread 7: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 4 XUL 0x0277e414 DumpJSValue + 125700 5 libSystem.B.dylib 0x908ab055 _pthread_start + 321 6 libSystem.B.dylib 0x908aaf12 thread_start + 34 Thread 8: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 4 XUL 0x02caf2b3 XRE_AddStaticComponent + 38755 Thread 9: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 10: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 11: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 12: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 XUL 0x0292e0e0 js::SecurityWrapper<js::Wrapper>::~SecurityWrapper() + 848704 4 ??? 0x0010e570 0 + 1107312 Thread 13: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 14: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908abccd pthread_cond_wait$UNIX2003 + 73 2 libnspr4.dylib 0x00052d71 PR_WaitCondVar + 241 3 libnspr4.dylib 0x00052dc9 PR_Wait + 57 4 XUL 0x02ca8fbc XRE_AddStaticComponent + 13420 Thread 15: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87 Thread 16: 0 libSystem.B.dylib 0x9088134e __semwait_signal + 10 1 libSystem.B.dylib 0x908d1908 pthread_cond_timedwait$UNIX2003 + 72 2 libnspr4.dylib 0x00051f37 PRP_NakedNotify + 183 3 libnspr4.dylib 0x00052cd7 PR_WaitCondVar + 87

Tất cả các câu trả lời (2)

Microrobot
Microrobot
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  1. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  2. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  3. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

onemusician
onemusician Người tạo câu hỏi
more options

i can sometimes open the page long enough to look at, but i cannot find the reset button, my version is firefox 12.0. is there any other way to reset?