Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Mozilla started crashing more times than it should within a day for it happens almost daily, only after I updated to FF 29.0.1

  • 1 trả lời
  • 7 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi John99

more options

When I try to send a report due to random page blackouts (black screen on the page, but things like tabs, toolbars etc can still be seen), it will also crash within minutes.

Here's my crash reports:

bp-64e376b0-9317-408a-bb47-27a382140606 06/06/2014 01:36 PM bp-d5682cbb-7849-4b4e-a581-24c6a2140605 05/06/2014 11:37 PM bp-8030bfcd-8449-46d7-8eca-9e6e72140605 05/06/2014 04:44 PM bp-a81013d6-a2e9-4e62-98f8-da7352140603 03/06/2014 08:10 PM bp-c6e79297-21ac-4975-b9b8-9bd952140531 31/05/2014 10:35 PM bp-2a734795-4776-47fd-806c-cd5a62140530 31/05/2014 12:53 AM bp-5530c863-0b84-406a-8703-e14d82140530 30/05/2014 10:19 AM bp-f6877f50-a8cd-4cdc-8ef5-b44692140529 29/05/2014 03:33 PM bp-5b666624-7b13-4769-bcd2-b5e362140528 28/05/2014 11:11 PM

I un-ticked the 'use hardware acceleration' just in case, and I don't use McAfee at all.

When I try to send a report due to random page blackouts (black screen on the page, but things like tabs, toolbars etc can still be seen), it will also crash within minutes. Here's my crash reports: bp-64e376b0-9317-408a-bb47-27a382140606 06/06/2014 01:36 PM bp-d5682cbb-7849-4b4e-a581-24c6a2140605 05/06/2014 11:37 PM bp-8030bfcd-8449-46d7-8eca-9e6e72140605 05/06/2014 04:44 PM bp-a81013d6-a2e9-4e62-98f8-da7352140603 03/06/2014 08:10 PM bp-c6e79297-21ac-4975-b9b8-9bd952140531 31/05/2014 10:35 PM bp-2a734795-4776-47fd-806c-cd5a62140530 31/05/2014 12:53 AM bp-5530c863-0b84-406a-8703-e14d82140530 30/05/2014 10:19 AM bp-f6877f50-a8cd-4cdc-8ef5-b44692140529 29/05/2014 03:33 PM bp-5b666624-7b13-4769-bcd2-b5e362140528 28/05/2014 11:11 PM I un-ticked the 'use hardware acceleration' just in case, and I don't use McAfee at all.

Giải pháp được chọn

Hi allykoosh

That is not a crash signature that I see any related bugs for and nothing obvious to me as to any workaround. Apparently for some reason the javascript compiler is running into problems.

Can I ask you to troubleshoot by running Firefox in its safe mode and with all plugins disabled.

Doing so may prevent crashes & so give me a clue as to what is the cause, or may result in a Crash Id with a different signature that I find more helpful.

Please post back with how you get on. If it crashes then paste in another couple of crash reports.


For forum cross referencing purposes

  • Your Reports for Crash IDs
    bp-64e376b0-9317-408a-bb47-27a382140606
    bp-d5682cbb-7849-4b4e-a581-24c6a2140605
    bp-8030bfcd-8449-46d7-8eca-9e6e72140605 etc ....
  • Crash Signature: JSC::Yarr::Vector<JSC::Yarr::YarrGenerator<int>::YarrOp, int>::append<JSC::Yarr::YarrGenerator<int>::YarrOp>(JSC::Yarr::YarrGenerator<int>::YarrOp const&) </li>
  • Notes
    no related bug reports.
    15 Addons. RocketDock.dll no version information etc.
Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (1)

more options

Giải pháp được chọn

Hi allykoosh

That is not a crash signature that I see any related bugs for and nothing obvious to me as to any workaround. Apparently for some reason the javascript compiler is running into problems.

Can I ask you to troubleshoot by running Firefox in its safe mode and with all plugins disabled.

Doing so may prevent crashes & so give me a clue as to what is the cause, or may result in a Crash Id with a different signature that I find more helpful.

Please post back with how you get on. If it crashes then paste in another couple of crash reports.


For forum cross referencing purposes

  • Your Reports for Crash IDs
    bp-64e376b0-9317-408a-bb47-27a382140606
    bp-d5682cbb-7849-4b4e-a581-24c6a2140605
    bp-8030bfcd-8449-46d7-8eca-9e6e72140605 etc ....
  • Crash Signature: JSC::Yarr::Vector<JSC::Yarr::YarrGenerator<int>::YarrOp, int>::append<JSC::Yarr::YarrGenerator<int>::YarrOp>(JSC::Yarr::YarrGenerator<int>::YarrOp const&) </li>
  • Notes
    no related bug reports.
    15 Addons. RocketDock.dll no version information etc.