when I empty the junk folder, why don't all files go to trash?

10 năm trước

05:01, 23/08/2014

Not all the files that are in the junk folder get sent to the trash folder or are deleted when I "empty" the junk folder. Why?

Mike

Not all the files that are in the junk folder get sent to the trash folder or are deleted when I "empty" the junk folder. Why? Mike

Answer 1 · 2014-08-23 05:01:40

05:58, 23/08/2014

The behavior for Junk folder messages when it's emptied is specified in Tools > Options > Security > Junk, this is a global setting.

More detailed settings are available under your Account Settings > Junk Settings, including where/when to move such messages.

Make sure those match the behavior you want.