Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Updated to Firefox 33.1 on my MAC 10.10. My dashlane icon was grayed out (was a green dot) next to menu icon. How can I reactivate Dashlane?

  • 8 trả lời
  • 17 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi net500cg

more options

Updated to Firefox 33.1 on my MAC 10.10. My Dashlane icon was grayed out (was a green dot) next to menu icon. How can I reactivate Dashlane? Have tried so far to reset Firefox, uninstall and reinstall Dashlane extension none of these has worked. Need help.

Updated to Firefox 33.1 on my MAC 10.10. My Dashlane icon was grayed out (was a green dot) next to menu icon. How can I reactivate Dashlane? Have tried so far to reset Firefox, uninstall and reinstall Dashlane extension none of these has worked. Need help.

Giải pháp được chọn

Went to Dashlane website and downloaded app again. Dashlane icon is now green and working on Firefox 33.1.1

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (8)

more options

HI please update the dashline plugin or try a new install. Mozilla is looking into this issue and has provided the recommendation of that update as a work around.

Please report back if you have any further issues about this topic. Thank you.

more options

Tried the new install option, did not work. When I went to update plugin ? Research was on the Dashlane plugin. How do I update the Dashlane plugin? The Dashlane extension is updated.

more options

I am having this problem, too. I am currently running Firefox version 33.1.1 on Mac OX Mavericks version 10.9.5. My Dashlane is updated to current version 3.1.2 .

Dashlane works fine in both Chrome and Safari. It worked fine in Firefox, until the introduction of version 31.1 .

Your 'work around', does not work. Dashlane has issued no less than 3 updates in the last couple off days. But no 'healing' for Firefox.

I use Firefox as my Primary browser and in close tandem with Chrome and Safari. If one does not work, it's not a happy day in the office. So .. please find a fix soon.

Thanks ... ": \

more options

As my entry below describes. The 'work around' does not work. Please FIX - ASAP. This is a real problem these days.

Thank you!

more options

Dashlane does seem to be recommended to work with Firefox is 32bit mode, if you open Firefox in 32bit mode does this help? as well as cannot recommend for beta versions http://support.dashlane.com/customer/.../610116-can-i-use-dashlane-in-any-beta-alpha-or-nightly-browser-builds- but this is not the case here. Possible that 31.1.1 broke the previous fix.

Please also tweet to https://twitter.com/DashlaneSupport about this for more awareness. Thank you.

more options

Pmcclard also found https://twitter.com/DashlaneSupport/status/534463243528323072

lt looks like it is mac related.

more options

Giải pháp được chọn

Went to Dashlane website and downloaded app again. Dashlane icon is now green and working on Firefox 33.1.1

more options

I was directed to send a Tweet to Dashlane Support on Twitter with my problem. They responded with a statement that they were working on a solution. Within the day I had another Tweet, with a link for a fix for Firefox on Mac OS X Mavericks + : goo.gl/DV91LE download .

I followed the link - > Downloaded -> Installed and Voila! GREEN LIGHT on Impala and Dashlane is back in ACTION on my Firefox! Yipeeee. I am now a happy camper (workflow is restored!!) again.

Thank you Firefox Support and Dashlane Support for rapid action on both counts. Much appreciated.

les NET500.CG

Được chỉnh sửa bởi net500cg vào