Hi RubyStarfire, In order to jumpstart the sync process please: #remove the account from the browser from the Firefox Menu > Options > Sync #Restart Firefox. #Re-add the account If this does not sync within 15 minutes please provide any errors that occur in the logs and I would be happy to investigate. * How do I turn on sync logs: # Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks # Restart Firefox and look at: about:sync-log # Logs and error messages will be located here Please also use pastebin.mozilla.org for sharring any errors that relate to this issue. Thank you.