Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

When is Mozilla going to fix the fact that the major add-ins for Kaspersky do not work with their latest FireFox update?

  • 6 trả lời
  • 15 gặp vấn đề này
  • 15 lượt xem
  • Trả lời mới nhất được viết bởi Kevin_Sheridan

more options

Kaspersky URL Advisor, Virtual Keyboard, Dangerous Website Blocker and Safe Money add-ins all will not work if I upgrade to version 33.1.1.

Kaspersky URL Advisor, Virtual Keyboard, Dangerous Website Blocker and Safe Money add-ins all will not work if I upgrade to version 33.1.1.

Giải pháp được chọn

hi kevin, it's always the task of the extension developer to keep an addon compatible with new versions. firefox is released on a fixed 6-week schedule and test versions are made available months in advance so this should be no surprise to any developer - in effect you're paying kaspersky for that, so it's best to contact their support channels about this issue. though most of the time those extensions aren't really necessary, other AV providers like norton are able to release updates for their addons in time.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (6)

more options

Kaspersky created their add-ons, it is up to them to keep them up to date with Firefox.

more options

Hi edmeister, I was sort of hoping to hear from Mozilla on this one. But thanks for responding..

Kevin

more options

Giải pháp được chọn

hi kevin, it's always the task of the extension developer to keep an addon compatible with new versions. firefox is released on a fixed 6-week schedule and test versions are made available months in advance so this should be no surprise to any developer - in effect you're paying kaspersky for that, so it's best to contact their support channels about this issue. though most of the time those extensions aren't really necessary, other AV providers like norton are able to release updates for their addons in time.

more options

Yeah, post here on a US holiday expecting an answer from an employee ...

This is primarily a user-to-user support forum; few Mozilla employees ever grace us with their presence. And the 4 or 5 that do usually are present Monday thru Friday - non-holidays.

more options

I wasn't expecting an immediate answer edmeister, rather this was the first chance in weeks that I had to approach the subject with Mozilla.

Again, thanks but I will wait for Mozilla to answer.

more options

Ok philipp, let me ping Kaspersky on this and see what they have to say then. Appreciate the feedback and the insight to the release schedule being ebery 6-weeks and test versions being made available months in advance to developers.

Thank you,

Kevin