Hello,

Make sure you downloaded the right Flash Player as Firefox uses a different plugin than Internet Explorer (which uses ActiveX).

• (all installers) https://www.adobe.com/products/flashplayer/distribution3.html
• (automatically select the correct installer for you) https://get.adobe.com/flashplayer/
  • Note that the link usually has an "Optional offer" for the McAfee toolbar in the middle pane - you can uncheck that box as it is not needed to use Flash.

This only gives me the same option and link that the error message from vudu gives. I still can't get the movies to play. could it have something to do with the movies being formatted in HDX?

Your system details list doesn't show that the Shockwave Flash plugin is installed and enabled.

If you have the Shockwave Flash plugin installed then make sure that it is enabled.

• Firefox/Tools > Add-ons > Plugins

You can check the version of the current Flash player here:

• http://www.adobe.com/software/flash/about/

You can find the latest Flash player versions for Firefox on this page:

• http://www.adobe.com/special/products/flashplayer/fp_distribution3.html

See also:

• http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html