Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Failure to launch after upgrade to 34.0.5

  • 3 trả lời
  • 3 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Did the auto upgrade to 34.0.5. Couldn't launch Firefox. Reinstalled to new folder and the product launched. When I closed Firefox and tried to launch from desktop it would not launch. Completely removed Firefox. Reinstalled and still have the same problem. Ran Norton Scan and no issues. Am at the end of my rope. When I look at Task Manager after trying to launch I see firefox.exe *32 but shows no CPU time. Each time I tri the *32 issue appears in Task Manager. I end the tasks and try again with the same results. Any suggestions. I had posted a similar issue a few hours ago and I thought it was resolved when I reinstalled Firefox but then I closed it and the problem is back,.

Did the auto upgrade to 34.0.5. Couldn't launch Firefox. Reinstalled to new folder and the product launched. When I closed Firefox and tried to launch from desktop it would not launch. Completely removed Firefox. Reinstalled and still have the same problem. Ran Norton Scan and no issues. Am at the end of my rope. When I look at Task Manager after trying to launch I see firefox.exe *32 but shows no CPU time. Each time I tri the *32 issue appears in Task Manager. I end the tasks and try again with the same results. Any suggestions. I had posted a similar issue a few hours ago and I thought it was resolved when I reinstalled Firefox but then I closed it and the problem is back,.

Tất cả các câu trả lời (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift (Mac Options) > key, and then starting Firefox. Is the problem still there?

more options

I finally figured out that the problem is with 34.0.5 and my machine. When I removed the auto update and installed 33.1.1 things work fine. Just have to be sure that I don't try the 34 update. With 34.0.5 the Safe Mode will not even work.

more options

I once had an issue. After an update, Firefox had no access to the web at all. But other programs were working fine. I started doing the normal diagnostic things. No joy. So I thru everything. I finally discovered the problem. Somehow, during the update, my proxy setting was changed from No Proxy. After I changed it back, FF was back on the web.