Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I'm getting a request to update Firefox Video Player, should I update? Is this separate from the automatic Firefox updates that occur?

  • 2 trả lời
  • 4 gặp vấn đề này
  • 2 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I am able to watch videos now and want to be careful that I'm not updating something foreign. I've never been asked to Update Firefox Video Player. I recently began to try using the different Firefox video calling, Facebook video calling, Google voice, and Skpye, does this have anything to do with this request? I didn't have problems with Skype, but I did with Firefox video calling - I was unable to get the video. Main question is should I make the Firefox Video Updates my computer is requesting?

I am able to watch videos now and want to be careful that I'm not updating something foreign. I've never been asked to Update Firefox Video Player. I recently began to try using the different Firefox video calling, Facebook video calling, Google voice, and Skpye, does this have anything to do with this request? I didn't have problems with Skype, but I did with Firefox video calling - I was unable to get the video. Main question is should I make the Firefox Video Updates my computer is requesting?

Tất cả các câu trả lời (2)

more options

I am not certain from your details (aside) whether your FlashPlayer software is fully up to date. It is Version 17 so it could be. Currently on Firefox Windows it should be 17.0.0.188

Do not use unknown popup update sites to update anything they may well be hoaxes.

I also note you have Shockwave Director, it is possible you do not actually need that and it may in some circumstances cause problems.

If you have not discovered it yet you may be interested in the built in Firefox equivalent to Skype.

more options

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Any time you want or need to check for upgrades, go to the web site of the True Owner of the program in question. For example, to check out Firefox, go to Mozilla.org. {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery