Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Accidentally running message filters on my Sent folder lost all emails there

  • 3 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi Toad-Hall

more options

I was attempting to clean up my inbox, so I ran my message filters. These filters move emails to folders based on email address. However I had the Sent folder selected, and after running it, all of my sent emails are gone. Furthermore, since this is an IMAP account, the emails are gone on the server as well. Are they really gone, or have they just gone somewhere odd? Is there a way to get them back somehow?

I was attempting to clean up my inbox, so I ran my message filters. These filters move emails to folders based on email address. However I had the Sent folder selected, and after running it, all of my sent emails are gone. Furthermore, since this is an IMAP account, the emails are gone on the server as well. Are they really gone, or have they just gone somewhere odd? Is there a way to get them back somehow?

Giải pháp được chọn

Toad-Hall said

re :These filters move emails to folders based on email address. you do not say whether the condition in the filter - the email address - is the one in the TO or FROM field. If it was using the 'FROM' then all sent emails would use your email address. So condition would be: 'FROM' and 'contains' or 'Is' and your email address So what action have you got set up for this condition? Because that is where the emails would have been moved to. Without knowing what the filter says it is impossible to guess. Did you only run one specific filter? But I would check to see how that filter would have worked on the Sent folder. Maybe post an image of the filter. Maybe the answer could be in the Tools > Message filters > Filter Log - so check that out.

Thanks, your answer got me the emails back! The answer was that I have a filter that moved all emails from someone in my company to a folder. So this filter sent all my sent emails there as well. I looked in there, but they were so interspersed with other emails that I simply missed seeing them. I made a new filter that runs only manually that searches for me as the sender and reclaims them back to the sent folder. Now my sent emails are back!

Thank you!

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

re :These filters move emails to folders based on email address.

you do not say whether the condition in the filter - the email address - is the one in the TO or FROM field.

If it was using the 'FROM' then all sent emails would use your email address. So condition would be: 'FROM' and 'contains' or 'Is' and your email address So what action have you got set up for this condition? Because that is where the emails would have been moved to.

Without knowing what the filter says it is impossible to guess. Did you only run one specific filter? But I would check to see how that filter would have worked on the Sent folder. Maybe post an image of the filter.

Maybe the answer could be in the Tools > Message filters > Filter Log - so check that out.

Được chỉnh sửa bởi Toad-Hall vào

more options

Giải pháp được chọn

Toad-Hall said

re :These filters move emails to folders based on email address. you do not say whether the condition in the filter - the email address - is the one in the TO or FROM field. If it was using the 'FROM' then all sent emails would use your email address. So condition would be: 'FROM' and 'contains' or 'Is' and your email address So what action have you got set up for this condition? Because that is where the emails would have been moved to. Without knowing what the filter says it is impossible to guess. Did you only run one specific filter? But I would check to see how that filter would have worked on the Sent folder. Maybe post an image of the filter. Maybe the answer could be in the Tools > Message filters > Filter Log - so check that out.

Thanks, your answer got me the emails back! The answer was that I have a filter that moved all emails from someone in my company to a folder. So this filter sent all my sent emails there as well. I looked in there, but they were so interspersed with other emails that I simply missed seeing them. I made a new filter that runs only manually that searches for me as the sender and reclaims them back to the sent folder. Now my sent emails are back!

Thank you!

more options

Good to hear you've located all your sent emails.