Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Last week my AOL Spam folder was flagged as a second Junk folder by Thunderbird. How do I return back to having just one Junk folder per account?

  • 3 trả lời
  • 3 gặp vấn đề này
  • 10 lượt xem
  • Trả lời mới nhất được viết bởi jlit

more options

The spam folder on my aol account has always been simply treated as just a plain folder (no fire symbol, though AOL filtered what it thought were spam messages into that folder) and Thunderbird would then move the messages that truly were junk into the actual Junk folder (with the fire symbol). I liked to keep these two folders separate (I never made the spam folder into a Thunderbird recognized Junk folder) because a lot of the time good emails would be filtered into the spam folder by AOL. But now all of my junk is being moved into the spam folder and nothing is being moved into the Junk folder.

Is there a way for me to revert these settings back to the way they were? I have gone through both the global junk mail settings and the account settings to make sure the "Move new junk messages to:" is set to Junk, yet it doesn't seem to be working.

Any help would be greatly appreciated.

The spam folder on my aol account has always been simply treated as just a plain folder (no fire symbol, though AOL filtered what it thought were spam messages into that folder) and Thunderbird would then move the messages that truly were junk into the actual Junk folder (with the fire symbol). I liked to keep these two folders separate (I never made the spam folder into a Thunderbird recognized Junk folder) because a lot of the time good emails would be filtered into the spam folder by AOL. But now all of my junk is being moved into the spam folder and nothing is being moved into the Junk folder. Is there a way for me to revert these settings back to the way they were? I have gone through both the global junk mail settings and the account settings to make sure the "Move new junk messages to:" is set to Junk, yet it doesn't seem to be working. Any help would be greatly appreciated.

Tất cả các câu trả lời (3)

more options

does anyone have any suggestions...anything at all?

more options

Tools|Add-ons|Get add-ons and type Folder Flags into the search box. It adds a "Flags" tab to each folder's Properties page.

Thinks to Matt for pointing out this useful add-on.

more options

Zenos said

Tools|Add-ons|Get add-ons and type Folder Flags into the search box. It adds a "Flags" tab to each folder's Properties page. Thinks to Matt for pointing out this useful add-on.

So this gave me a temporary fix, but every time Thunderbird restarts it flags the second folder as spam again... Any ideas for a more permanent fix?