You need to give more details. When? What was Firefox doing?
Did it crash?
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Separate Issue;
Your System Details shows;
Installed Plug-ins
Shockwave Flash 19.0 r0
Shockwave Flash 16.0 r0
Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
Note: Edge on Win10 does not use ActiveX version but its own Flash.
Flash: Grab the uninstaller from here:
Uninstall Flash Player | Windows
Uninstall Flash Player | Mac
Then reinstall the latest version.
Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer”
and “Plugin-based browsers” installers.
You need to give more details. When? What was Firefox doing?
Did it crash?
-----------------
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there?
-----------------
Separate Issue;
Your System Details shows;
Installed Plug-ins
Shockwave Flash 19.0 r0
Shockwave Flash 16.0 r0
<br>Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
Note: Edge on Win10 does not use ActiveX version but its own Flash.
Flash: Grab the uninstaller from here:
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]'''
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]'''
Then reinstall the latest version.
Flash Player '''Version 19.0.0.185<br>https://www.adobe.com/products/flashplayer/distribution3.html'''
'''Note: Windows users''' must download the “Internet Explorer”
'''and''' “Plugin-based browsers” installers.
