We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Suddenly (after 27th Oct) Firefox will not upload files larger than 500 KB to my website (Have to go to Google Chrome to do it): why? (A refresh did not work.)

  • 2 trả lời
  • 7 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Capnfishy

Capnfishy
Capnfishy
more options

If I upload files using Firefox:

Up to 27th Oct, I have had no problems uploading files to my website (WordPress - 2 MB file limit). Since 27th Oct...

On my website, anything below 500 KB goes up. Anything above 500 KB doesn’t – no matter how often I try. On Flickr, most things under 500 KB go at the first time of asking, while most things over 500 KB take 2, 3 or 4 goes, but do go eventually. On Dropbox, a big 25 MB RAW file goes up, no problem.

If I switch to Google Chrome – no issues – everything goes up on the website no problem.

I tried a refresh of Firefox, but it didn't help.

When I try to upload a file more than 500 KB to my website, the error message just says 'HTTP Error'

I am not a tech savvy person!

If I upload files using Firefox: Up to 27th Oct, I have had no problems uploading files to my website (WordPress - 2 MB file limit). Since 27th Oct... On my website, anything below 500 KB goes up. Anything above 500 KB doesn’t – no matter how often I try. On Flickr, most things under 500 KB go at the first time of asking, while most things over 500 KB take 2, 3 or 4 goes, but do go eventually. On Dropbox, a big 25 MB RAW file goes up, no problem. If I switch to Google Chrome – no issues – everything goes up on the website no problem. I tried a refresh of Firefox, but it didn't help. When I try to upload a file more than 500 KB to my website, the error message just says 'HTTP Error' I am not a tech savvy person!

Giải pháp được chọn

Thanks for the help. I was going to get my IT friend to do the recommended changes later today. However, this morning, Firefox did an automatic update. It mentioned the reason being stability issues. After the update, I tried uploading a 1 MB file and it went up with no problems. So, it looks like the problem has been solved by Mozilla.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Capnfishy
Capnfishy Người tạo câu hỏi
more options

Giải pháp được chọn

Thanks for the help. I was going to get my IT friend to do the recommended changes later today. However, this morning, Firefox did an automatic update. It mentioned the reason being stability issues. After the update, I tried uploading a 1 MB file and it went up with no problems. So, it looks like the problem has been solved by Mozilla.