Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

I have set up and account with a wrong Email

  • 2 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Hi, I have made a bit of a mess. My Email address is the exact same email address of someone else I've never met, apart from one letter. Now, I have just received my new computer, set up Firefox and when prompted for the email I accidentally typed in the incorrect Email address. I have since created a new account with my correct Email, however I do not want to sync as it says that it would be synced with the other persons account... And obviously I do not want this. How can I remove/prevent the other address from being 'synced' with my account please?

Thank you very much for your help.

Hi, I have made a bit of a mess. My Email address is the exact same email address of someone else I've never met, apart from one letter. Now, I have just received my new computer, set up Firefox and when prompted for the email I accidentally typed in the incorrect Email address. I have since created a new account with my correct Email, however I do not want to sync as it says that it would be synced with the other persons account... And obviously I do not want this. How can I remove/prevent the other address from being 'synced' with my account please? Thank you very much for your help.

Giải pháp được chọn

You can't confirm that account to activate it - i.e., when the email address isn't yours and you don't get return email that Sync sends for confirmation and then final activation. The 'system' is set up to limit exposure due to mistakes such as using a wrong email address.

Even if that other person would "confirm" there is no way that they would ever get your Sync data - your data isn't uploaded to Sync from your device until after the confirmation and final activation.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

You can't confirm that account to activate it - i.e., when the email address isn't yours and you don't get return email that Sync sends for confirmation and then final activation. The 'system' is set up to limit exposure due to mistakes such as using a wrong email address.

Even if that other person would "confirm" there is no way that they would ever get your Sync data - your data isn't uploaded to Sync from your device until after the confirmation and final activation.

more options

Can you access that account here even if it hasn't been verified?

If that is possible then try to delete the account.

You can set up a new Sync account with the correct email address.