Trang web này sẽ có chức năng hạn chế trong khi chúng tôi trải qua bảo trì để cải thiện trải nghiệm của bạn. Nếu một bài viết không giải quyết được vấn đề của bạn và bạn muốn đặt câu hỏi, chúng tôi có cộng đồng hỗ trợ của chúng tôi đang chờ để giúp bạn tại @FirefoxSupport trên Twitter và /r/firefox trên Reddit.

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Tìm hiểu thêm

a column of text appears on some websites which I can't delete

  • 3 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi Wesley Branton

more options

"0"> iframe frameborder '0' scrolling 'no' marginheight '0' marginwidth '0' height '90' width '728' src 'https://ad.atdmt.com/i/a.html;p 11047201417173;cache 1488265190?click https://adclick.g.doubleclick.net/aclk 3Fsa 3Dl 26ai 3DCprTC5mLMVqbJEYqYkgKpxpHIBYaiw5MHhv-niJoCie3eeBABINqWxBpgyYaAgOyktBGgAYq73cwDyAEJ4AIAqAMBqgTVAU_QRXXknorNWNOFpX59L_DQ

how can I delete this?

"0"> iframe frameborder '0' scrolling 'no' marginheight '0' marginwidth '0' height '90' width '728' src 'https://ad.atdmt.com/i/a.html;p 11047201417173;cache 1488265190?click https://adclick.g.doubleclick.net/aclk 3Fsa 3Dl 26ai 3DCprTC5mLMVqbJEYqYkgKpxpHIBYaiw5MHhv-niJoCie3eeBABINqWxBpgyYaAgOyktBGgAYq73cwDyAEJ4AIAqAMBqgTVAU_QRXXknorNWNOFpX59L_DQ how can I delete this?

Giải pháp được chọn

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Đọc câu trả lời này trong ngữ cảnh 👍 2

Tất cả các câu trả lời (3)

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

it's not malware. Any other suggestions?

more options

Giải pháp được chọn

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.